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Shipping & Receiving Coordinator

Location: Charlotte, North Carolina, United States of America
Employment: Permanent
Salary: $16.50 - $18.00 USD per hour

Job Overview

About The Role

We have a fantastic opportunity to join us as a Shipping & Receiving Coordinator. The role is responsible for shipping, receiving and recording the movement of parts, supplies, materials, equipment, and stock to enable us to keep our production levels meeting our sales orders. They will also be responsible for ensuring the rest of the organization is aware of the progress of a sales order from sale to shipment.

Who We Are

Western Global is the global market leader in the supply of modular fuel storage solutions, with operating locations in USA, Canada, UK, Europe, and the Middle East.

We pride ourselves on being to support our customers and communities with response-ready fuel solutions when they need them most.

Our business is growing rapidly and we took on private equity investment in January 2021. This funding will support the next phase of our growth through geographical and channel penetration in North America.

Attracting and retaining great people is critical to our strategy. Our values define how we behave and interact internally and with our stakeholders. These are:

  • Teamwork: We work as one, and together, we’re ready for anything
  • Openness: We’re open, curious, and honest with each other, unafraid to embrace the new.
  • Passion: We’re driven by a passion for the better because we love what we do.
  • Integrity: No matter what, we do the right thing – we’re all responsible for the right outcome.
  • Celebrate Success: We take time to recognize and celebrate each other, and what we achieve together.

What will you be doing as our Shipping & Receiving Coordinator?


  • Overseeing the unloading of goods from trucks
  • Inspecting and counting incoming goods against invoices or delivery notes
  • Recording and rejecting any damaged goods
  • Unpacking and routing goods to the appropriate storage area
  • Operating the forklift or hand truck were required to load, unload and store goods
  • Updating stock levels in our NetSuite [ERP] system and RF Scanner System


  • Determining the method of shipment and preparing bills, invoices, and other dispatch documentation
  • Contacting carriers to make arrangements for pick-up and issue instructions for delivery
  • Assembling containers and packing goods to be shipped
  • Overseeing the loading of products
  • Entering carrier information and updating NetSuite to bill the customer for UPS, FedEx Systems
  • Filing all shipping inventory paperwork
  • Verifying and entering goods receipts into NetSuite


  • Assisting production and the accounting teams to resolve any internal inventory issues
  • Answering calls and emails about customer shipments and informing the Production Supervisor
  • Updating NetSuite and issuing new paperwork to process customer returns
  • Providing shipping information to the sales team


  • Keeping NetSuite updated to provide real-time data reporting to the rest of the teams
  • Verifying inventory counts as needed to ensure accuracy in NetSuite
  • Running regular reports to ensure all deliveries are posted


  • Maintain the shipping and receiving area
  • Communicate with shippers and suppliers to rectify problems such as shortages, damaged goods, nonconformance, etc.
  • Support the team in other tasks as assigned by your supervisor or management

What we are looking for in our ideal Shipping & Receiving Clerk:

  • High school diploma required or suitable experience in performing administrative duties
  • Experience with information systems and ERP systems ideally NetSuite
  • Strong interpersonal skills
  • High levels of both verbal and written communication
  • Ability to effectively organize and prioritize
  • Understanding of lean operating principles
  • Attention to detail
  • Creative problem-solving skills
  • Logical thinking
  • Forklift Operation skills/willing to be certified if not already

What can we offer you?

We offer a market-competitive pay and benefits program, as well as opportunities for advancement, knowledge and skills development, and recognition of achievements. In addition, we offer the following benefits to our employees:

  • Medical, Dental & Vision Insurance
  • 401(K) Retirement Program
  • Life Insurance
  • Short-Term & Long-Term Disability Plans
  • Personal & Professional Growth Opportunities 
  • Flexible Spending Accounts 
  • Generous Holiday & Vacation Program
  • Annual Bonus & Salary Reviews 

Western Global is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, religion, national origin, gender, sexual orientation, gender identity, disability, military/veteran status, or other characteristics protected by law.

Shipping & Receiving Coordinator
Location: Charlotte, North Carolina, United States of America
Employment: Permanent
Salary: $16.50 - $18.00 USD per hour

Let's go to work